Service 01 · Flagship

Everything a customer service department does — engineered.

One system, installed on your website with a single line of code, delivering the work of a full front desk. We don't make bots; we build real human experience.

The four pillars

What your AI Chat Agent takes off your plate

Custom AI customer agents & live human takeover

A named agent trained on your website, brochures, price lists and policies answers in your tone — and honestly takes contact details when a question is beyond its knowledge; it never invents prices or promises. The moment a visitor asks for a person or a lead turns hot, your team is alerted and joins the very same conversation live, from any device. The visitor sees a real colleague step in; the agent steps back until you leave.

Appointment booking & confirmations

Live availability inside the chat, built from your business hours. Bookings land in your diary with double-booking prevented; a branded confirmation email goes to the customer and a full-detail alert goes to your team — with automatic reminders that measurably reduce no-shows.

Lead capture & qualification

Names, emails and phone numbers are collected naturally in conversation, qualified against your criteria — budget, timeline, service — and delivered to your inbox and dashboard the moment they arrive, with one-click CSV export. Nothing slips through overnight.

Multilingual by default

Your agent replies in the visitor's own language — dozens supported, automatically — even when all your business content is in English. Serve every community in your city without hiring for it.

Why owners buy it

The benefits your accountant will notice

Stop losing after-hours revenue

Most enquiries arrive evenings and weekends — exactly when nobody answers. Your agent converts them into booked appointments while you sleep.

A fraction of a salary

A receptionist costs £1,500–2,500 a month for one shift. Your agent covers all 168 hours of the week for less than 5% of that — and never calls in sick.

Win the speed race

Customers choose whoever responds first. Your response time becomes seconds — permanently, on every channel hour.

Free your team

The same twenty questions answered all day disappear from your staff's workload. Your people focus on customers in the room.

Fewer no-shows

Automatic confirmations and reminders mean booked appointments actually happen — a direct, measurable revenue lift.

Know your customers

Every conversation is a market-research interview you didn't have to run. See the questions, objections and demand your analytics never showed.

Getting started

From first call to live in one week

Discovery call

30 minutes: your services, prices, booking rules, tone and team names. We take it from there.

Training & private review

We build and train your agent, you test it privately, and we refine until it answers like your best employee.

Go live & grow

One line of code on your website. From then on we monitor, update and improve it as your business evolves.

Our work

Recent projects

A selection of AI Chat Agents we've designed, trained and launched — each one working around the clock on a real business website.

Is the 2-bed on Mill Lane free to view?
It is! I can book you in — Thursday 4:30 or Saturday 11:00?
Real estate

Lettings enquiry & viewing agent

Answers listing questions from live property data and books viewings straight into the negotiators' diaries.

3.1× more viewings booked
Do you do emergency appointments?
Yes — we keep same-day slots. Shall I check this morning for you?
Dental

Patient triage & booking agent

Handles treatment questions, prices and bookings for a busy clinic — with automated reminders that cut no-shows.

−38% no-shows
How much is a no-win-no-fee claim?
There's no upfront cost. May I take a few details for a free case review?
Legal

Law firm intake agent

Qualifies claims 24/7, captures case details securely and books consultations for the right solicitor.

+64% qualified enquiries
Table for 6 on Friday night?
We'd love to have you! 7:00 or 8:30 — which suits?
Hospitality

Restaurant reservations agent

Menu, allergy and event questions answered mid-service; tables reserved while the phone stays free.

190+ covers/month via chat
Do you do balayage? Price?
We do! From £95 with our senior stylists. Want to see Saturday availability?
Wellness

Salon booking agent

Service and price questions handled instantly, trials and appointments confirmed on the spot.

41% of bookings out-of-hours
Can you quote a pallet to Glasgow?
Of course — collection postcode and weight, and I'll price it now.
Logistics

Freight quote agent

Turns shipment questions into instant quotes and booked collections while drivers are on the road.

Quotes in 30 seconds
Honeymoon ideas for October?
Lovely! Maldives and Santorini are beautiful then — shall I send our top packages?
Travel

Tour & package agent

Qualifies travellers at midnight, shares packages and books consultations with human agents.

+52% consultation bookings
What do I need for the January intake?
Great choice! Two references and your transcript — shall I email the checklist and book a call?
Education

Course enrolment agent

Guides applicants through requirements, fees and deadlines — then books calls with advisors.

2.2× enrolment conversions

Perfect for

Businesses that live on enquiries and appointments

Estate agencies and lettings · dental and medical clinics · law and accounting firms · schools and course providers · salons, spas and gyms · trades and local services. If a missed message means lost revenue, this was built for you.

Get a free demo on your website